Privacy Policy
Privacy Policy
The person responsible for data processing is:
Metallbude SK GmbH
Sylbeckestraße 20
32756 Detmold
Germany
info@metallbude.de
Phone: +4952315004949
We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. ACCESS DATA AND HOSTING
You can visit our websites without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval.This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offer. This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in the correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.
2. DATA PROCESSING FOR CONTRACT PROCESSING, CONTACT AND WHEN OPENING A CUSTOMER ACCOUNT
We collect personal data when you voluntarily provide it to us as part of your order or when you contact us (e.g. via contact form or email). Mandatory fields are marked as such, as in these cases we need the data for contract processing, or.We need the data you provide to process your contact request and without it, you cannot send the order or make contact. The data collected can be seen from the respective input forms. We use the data you provide for contract processing and handling your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.
As far as you have given your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening a customer account. Further information on the processing of your data, especially on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy.After the complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can either be done by a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account.
3. DATA PROCESSING FOR THE PURPOSE OF SHIPPING HANDLING
For contract fulfillment in accordance with Art. 6 para. 1 sentence 1 lit.In accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING ANNOUNCEMENT
If you have given us your explicit consent during or after your order, we will pass on your e-mail address to the selected shipping service provider based on this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, so that they can contact you before delivery for the purpose of delivery announcement or coordination.
The consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below.After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.
DPD Germany GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
Hellmann Worldwide Logistics Road & Rail GmbH & Co. KG
Friedrich-Hagemann-Str. 40
33791 Bielefeld
Germany
4. DATA PROCESSING FOR PAYMENT PROCESSING
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.
4.1 DATA PROCESSING FOR TRANSACTION PROCESSING
Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers who are working for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers themselves collect the data necessary for the processing of the payment, for example on their own website or via a technical integration in the ordering process. The privacy policy of the respective payment service provider applies in this respect.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please refer to the contact options described in this privacy policy.
4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES
We may provide our service providers with additional data, which they use together with the data necessary for payment processing as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, handling of disputed payments, accounting support). This serves according to Art. 6 para. 1 sentence 1 lit. f DSGVO to protect our legitimate interests, which predominate in the context of a balance of interests, against fraud or an efficient payment management.
5. ADVERTISING VIA EMAIL
5.1 EMAIL NEWSLETTER WITH REGISTRATION
If you sign up for our newsletter, we use the necessary data or separately provided data by you to regularly send our email newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
5.2 EMAIL NEWSLETTERS WITHOUT REGISTRATION AND YOUR RIGHT TO OBJECT
If we receive your email address in connection with the sale of a product or service and you have not objected, we reserve the right, based on § 7 para. 3 UWG, to regularly send you offers for similar products to those already purchased from our range by email. This serves to protect our legitimate interests, which outweigh our interests, in advertising to our customers.
You can object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a link provided in the promotional email, without incurring any costs other than the transmission costs according to the basic rates.
6.COOKIES AND OTHER TECHNOLOGIES
GENERAL INFORMATION
To make the visit of our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).
We use such technologies that are essential for the use of certain functions of our website (e.g., shopping cart function).These technologies collect and process your IP address, time of visit, device and browser information, as well as information about your use of our website (e.g., information about the contents of the shopping cart). This serves the predominantly legitimate interests of an optimized presentation of our offer in accordance with Art. 6 para. 1 s. 1 lit. f GDPR.
By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for the purpose of currency conversion. You also agree that this currency will be stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser).We do this so that the chosen currency remains selected and consistent while browsing our website, so that prices can be converted into your (the visitor's) national currency.
In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consents to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
Insofar as you consent to the use of technologies in accordance with Art. 6 Para. 1 S. 1 lit.If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.
7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES
If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, we use the following cookies and other third-party technologies on our website. After the purpose has ceased and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies".For more information, including the basis of our cooperation with individual providers, please refer to the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact the options described in this privacy policy.
7.1 USE OF GOOGLE SERVICES
We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") as described below. The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA.Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise specified for individual technologies, data processing is based on an agreement concluded between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy notices.
GOOGLE ANALYTICS
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not combined with other data from Google. The data processing is based on an agreement for the processing of orders by Google.
We also use the extension function of Google Analytics, Google Optimize, for the creation and implementation of tests.
GOOGLE ADS
For advertising purposes in Google search results and on third-party websites, the so-called.A Google Remarketing Cookie is set, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, as well as information about your use of our website) and by means of a pseudonymous CookieID and based on the pages you have visited. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. If you are logged into Google during your visit to our website in this case, Google uses your data together with Google Analytics data to create and define target audience lists for cross-device remarketing.
For website analysis and event tracking, we measure your subsequent usage behavior via Google Ads Conversion Tracking if you have reached our website via a Google Ads advertisement. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events we have defined, such as visiting a website or newsletter registration) may be collected, from which usage profiles are created using pseudonyms.
GOOGLE FONTS
To ensure a uniform presentation of the content on our website, the script code "Google Fonts" collects data (IP address, time of visit, device and browser information), which is transmitted to Google and subsequently processed by Google.We have no influence on this subsequent data processing.
GOOGLE FORMS
We use Google Forms, a service of Google LLC, to create and manage our surveys. Your responses are collected anonymously and used exclusively for the purpose of evaluating these surveys. Google Forms stores the collected data on servers in the USA. Google is certified under the EU-U.S. Data Privacy Framework, ensuring an adequate level of data protection. For more information about Google's data processing, please refer to Google's privacy policy. By participating in our surveys, you agree to the processing of your data in accordance with our and Google's privacy policy.
7.2 USE OF FACEBOOK SERVICES
USE OF FACEBOOK PIXEL
We use the Facebook Pixel as part of the technologies presented below from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). With the Facebook Pixel, data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events we specify, such as visiting a website or newsletter registration) are automatically collected and stored, from which user profiles are created using pseudonyms. As part of the so-called extended data matching, information is also collected and stored for matching purposes, with which individuals can be identified (e.g. names, email addresses, and telephone numbers).When you visit our website, a cookie is automatically set by the Facebook Pixel, which automatically allows your browser to be recognized on other websites via a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, particularly personalized and group-based advertising.
The information automatically collected by Facebook technologies about your use of our website is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA.If the data transfer to the USA falls under our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in Facebook's privacy notices.
FACEBOOK ANALYTICS
As part of Facebook Analytics, statistics about visitor activities on our website are created from the data collected about your use of our website with the Facebook Pixel. The data processing is based on an agreement for order processing by Facebook. Your analysis serves the optimal presentation and marketing of our website.
FACEBOOK ADS
We advertise for this website on Facebook as well as on other platforms via Facebook Ads. We determine the parameters of the respective advertising campaign.Facebook is responsible for the precise implementation, especially the decision on the placement of ads for individual users. Unless otherwise specified for the individual technologies, data processing is based on an agreement between jointly responsible parties according to Art. 26 DSGVO. The joint responsibility is limited to the collection of data and its transmission to Facebook Ireland. The subsequent data processing by Facebook Ireland is not covered by this.
Based on the statistics created via Facebook Pixel about visitor activities on our website, we operate group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group. As part of the extended data comparison (see above) taking place to determine the respective target group.) Facebook acts as our data processor.
Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.
Through Facebook Pixel Conversions, we measure your subsequent usage behavior for web analysis and event tracking when you have reached our website via a Facebook Ads advertisement. The data processing is based on an agreement for order processing by Facebook.
7.3 OTHER PROVIDERS OF WEB ANALYSIS AND ONLINE MARKETING SERVICES
USE OF PINTEREST TAG FOR WEB ANALYSIS AND ADVERTISING PURPOSES
For web analysis and advertising purposes on Pinterest and on third-party websites, when you visit our website, technologies from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest") automatically enable interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, and information about your use of our website based on events we specify, such as visiting a website or signing up for a newsletter) and using a pseudonymous CookieID and based on the pages you have visited. From the collected data, usage profiles are created using pseudonyms.Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activities and to provide other services related to website usage. We have no influence on the data processing by Pinterest and only receive statistics created on the basis of Pinterest Tag. This allows us to measure your subsequent usage behavior for website analysis and event tracking when you have reached our website via a Pinterest advertisement. The information automatically collected by Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision by the European Commission for the USA.Our cooperation is based on standard data protection clauses of the European Commission. The data processing is based on an agreement between jointly responsible parties according to Art. 26 GDPR.
8. JUDGE.ME CUSTOMER REVIEWS RATING APP
We use an application from Judge.me Ltd (located at C/O Buckworths 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB) for our shop, with which customers have the opportunity to rate products. Our products can be rated after a purchase. These reviews are then displayed with the respective product in our online shop. Reviews can only be submitted by customers who have made a purchase from us and only for the products they have actually bought. This process is ensured by the application Judge.me that we use.After your order, we would like to ask you to rate and comment on your purchase with us. For this purpose, you will be contacted by us via email. The following information may be processed and transmitted to Judge.me: order details (e.g. order ID, estimated delivery date, SKU of ordered products) as well as your email address.
Your data may be transferred to the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer takes place on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://judge.me/privacy and https://judge.me/compliance.Die Processing is based on Art. 6 para.1 lit. a DSGVO with your consent, provided you have expressly agreed to the transfer of your data and the receipt of the review request.You can revoke your consent at any time with effect for the future, without affecting the legality of the processing carried out on the basis of the consent until the revocation.
The processing without explicit consent is based on Art. 6 para.1 lit. f GDPR from the legitimate interest in truthful, verified reviews of our services within the scope of direct advertising. For this purpose, we send an electronic request for a review of our own goods or services that you have already purchased from us. The dispatch is sent to the email address that we received from you during the sale of a product or service. The dispatch of the review request is subject to the condition that you have not objected to this use of your email address.
The objection is possible at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided in the review request.
9. INTEGRATION OF THE TRUSTED SHOPS TRUSTBADGE
In order to display our Trusted Shops seal of approval and any reviews collected, as well as to offer Trusted Shops products to buyers after an order, the Trusted Shops Trustbadge is integrated on this website.
This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an optimal marketing by enabling a secure purchase in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.The Trustbadge is provided as part of order processing by a CDN provider (Content Delivery Network). Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is ensured. You can find more information about the data protection of Trusted Shops GmbH here.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. Individual access data is stored in a security database for the analysis of security anomalies. The log files are automatically deleted no later than 90 days after creation.
Additional personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order, or if you have already registered for use. The contractual agreement made between you and Trusted Shops applies. For this, personal data is automatically collected from the order data. Whether you as a buyer are already registered for product use is automatically checked based on a neutral parameter, the hashed email address using a cryptographic one-way function. The email address is converted into this hash value, which cannot be decrypted by Trusted Shops, before transmission. After checking for a match, the parameter is automatically deleted.
This is necessary for the fulfillment of our and Trusted Shops' predominant legitimate interests in providing buyer protection and transactional evaluation services linked to the specific order in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. Further details, including on how to object, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.
10. SOCIAL MEDIA
10.1 SOCIAL PLUGINS FROM FACEBOOK, INSTAGRAM, PINTEREST
Our website uses social buttons from social networks. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when our website is accessed.When you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There, you can, for example, press the Like or Share button.
10.2 OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM, PINTEREST
As far as you have given your consent according to Art. 6 para. 1 sentence 1 lit. a DSGVO to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose.The detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and settings for the protection of your privacy, can be found in the privacy notices of the providers linked below. If you still need help with this, you can contact us.
Facebook is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA.Our cooperation is based on standard data protection clauses of the European Commission. The data processing in the context of visiting a Facebook fan page is based on an agreement between jointly responsible parties according to Art. 26 DSGVO. Further information (information on Insights data) can be found here.
Instagram is a service of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.The data processing in the context of visiting an Instagram fan page is based on an agreement between jointly responsible parties according to Art. 26 GDPR. Further information (information on Insights data) can be found here.
Pinterest is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.
11.CONTACT OPTIONS AND YOUR RIGHTS
As a data subject, you have the following rights:
* according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
* according to Art. 16 GDPR, the right to demand immediate correction of incorrect or completion of your personal data stored with us;
* according to Art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing is required * for the exercise of the right to freedom of expression and information;
* to fulfill a legal obligation;
* for reasons of public interest or
* to assert, exercise or defend legal claims;
* according to Art.Under Article 18 of the GDPR, you have the right to request the restriction of the processing of your personal data, as long as * the accuracy of the data is disputed by you;
* the processing is unlawful, but you refuse its deletion;
* we no longer need the data, but you need it for the assertion, exercise or defense of legal claims or
* you have lodged an objection to the processing in accordance with Art. 21 GDPR;
* in accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request its transmission to another controller;
* in accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority.As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of granted consents or objection to a specific data use, please contact us directly via the contact details in our imprint.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests that are predominant in the context of a balance of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above.If the processing is for other purposes, you have a right to object only if there are reasons arising from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defense of legal claims.
This does not apply if the processing is for direct marketing purposes. In that case, we will not continue to process your personal data for this purpose.
The person responsible for data processing is:
Sylbeckestraße 20
32756 Detmold
Germany
info@metallbude.de
Phone: +4952315004949
We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. ACCESS DATA AND HOSTING
You can visit our websites without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval.This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offer. This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in the correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.
2. DATA PROCESSING FOR CONTRACT PROCESSING, CONTACT AND WHEN OPENING A CUSTOMER ACCOUNT
We collect personal data when you voluntarily provide it to us as part of your order or when you contact us (e.g. via contact form or email). Mandatory fields are marked as such, as in these cases we need the data for contract processing, or.We need the data you provide to process your contact request and without it, you cannot send the order or make contact. The data collected can be seen from the respective input forms. We use the data you provide for contract processing and handling your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.
As far as you have given your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening a customer account. Further information on the processing of your data, especially on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy.After the complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can either be done by a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account.
3. DATA PROCESSING FOR THE PURPOSE OF SHIPPING HANDLING
For contract fulfillment in accordance with Art. 6 para. 1 sentence 1 lit.In accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING ANNOUNCEMENT
If you have given us your explicit consent during or after your order, we will pass on your e-mail address to the selected shipping service provider based on this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, so that they can contact you before delivery for the purpose of delivery announcement or coordination.
The consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below.After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.
DPD Germany GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
Hellmann Worldwide Logistics Road & Rail GmbH & Co. KG
Friedrich-Hagemann-Str. 40
33791 Bielefeld
Germany
4. DATA PROCESSING FOR PAYMENT PROCESSING
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.
4.1 DATA PROCESSING FOR TRANSACTION PROCESSING
Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers who are working for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers themselves collect the data necessary for the processing of the payment, for example on their own website or via a technical integration in the ordering process. The privacy policy of the respective payment service provider applies in this respect.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please refer to the contact options described in this privacy policy.
4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES
We may provide our service providers with additional data, which they use together with the data necessary for payment processing as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, handling of disputed payments, accounting support). This serves according to Art. 6 para. 1 sentence 1 lit. f DSGVO to protect our legitimate interests, which predominate in the context of a balance of interests, against fraud or an efficient payment management.
5. ADVERTISING VIA EMAIL
5.1 EMAIL NEWSLETTER WITH REGISTRATION
If you sign up for our newsletter, we use the necessary data or separately provided data by you to regularly send our email newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
5.2 EMAIL NEWSLETTERS WITHOUT REGISTRATION AND YOUR RIGHT TO OBJECT
If we receive your email address in connection with the sale of a product or service and you have not objected, we reserve the right, based on § 7 para. 3 UWG, to regularly send you offers for similar products to those already purchased from our range by email. This serves to protect our legitimate interests, which outweigh our interests, in advertising to our customers.
You can object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a link provided in the promotional email, without incurring any costs other than the transmission costs according to the basic rates.
6.COOKIES AND OTHER TECHNOLOGIES
GENERAL INFORMATION
To make the visit of our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).
We use such technologies that are essential for the use of certain functions of our website (e.g., shopping cart function).These technologies collect and process your IP address, time of visit, device and browser information, as well as information about your use of our website (e.g., information about the contents of the shopping cart). This serves the predominantly legitimate interests of an optimized presentation of our offer in accordance with Art. 6 para. 1 s. 1 lit. f GDPR.
By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for the purpose of currency conversion. You also agree that this currency will be stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser).We do this so that the chosen currency remains selected and consistent while browsing our website, so that prices can be converted into your (the visitor's) national currency.
In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consents to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
Insofar as you consent to the use of technologies in accordance with Art. 6 Para. 1 S. 1 lit.If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.
7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES
If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, we use the following cookies and other third-party technologies on our website. After the purpose has ceased and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies".For more information, including the basis of our cooperation with individual providers, please refer to the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact the options described in this privacy policy.
7.1 USE OF GOOGLE SERVICES
We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") as described below. The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA.Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise specified for individual technologies, data processing is based on an agreement concluded between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy notices.
GOOGLE ANALYTICS
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not combined with other data from Google. The data processing is based on an agreement for the processing of orders by Google.
We also use the extension function of Google Analytics, Google Optimize, for the creation and implementation of tests.
GOOGLE ADS
For advertising purposes in Google search results and on third-party websites, the so-called.A Google Remarketing Cookie is set, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, as well as information about your use of our website) and by means of a pseudonymous CookieID and based on the pages you have visited. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. If you are logged into Google during your visit to our website in this case, Google uses your data together with Google Analytics data to create and define target audience lists for cross-device remarketing.
For website analysis and event tracking, we measure your subsequent usage behavior via Google Ads Conversion Tracking if you have reached our website via a Google Ads advertisement. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events we have defined, such as visiting a website or newsletter registration) may be collected, from which usage profiles are created using pseudonyms.
GOOGLE FONTS
To ensure a uniform presentation of the content on our website, the script code "Google Fonts" collects data (IP address, time of visit, device and browser information), which is transmitted to Google and subsequently processed by Google.We have no influence on this subsequent data processing.
GOOGLE FORMS
We use Google Forms, a service of Google LLC, to create and manage our surveys. Your responses are collected anonymously and used exclusively for the purpose of evaluating these surveys. Google Forms stores the collected data on servers in the USA. Google is certified under the EU-U.S. Data Privacy Framework, ensuring an adequate level of data protection. For more information about Google's data processing, please refer to Google's privacy policy. By participating in our surveys, you agree to the processing of your data in accordance with our and Google's privacy policy.
7.2 USE OF FACEBOOK SERVICES
USE OF FACEBOOK PIXEL
We use the Facebook Pixel as part of the technologies presented below from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). With the Facebook Pixel, data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events we specify, such as visiting a website or newsletter registration) are automatically collected and stored, from which user profiles are created using pseudonyms. As part of the so-called extended data matching, information is also collected and stored for matching purposes, with which individuals can be identified (e.g. names, email addresses, and telephone numbers).When you visit our website, a cookie is automatically set by the Facebook Pixel, which automatically allows your browser to be recognized on other websites via a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, particularly personalized and group-based advertising.
The information automatically collected by Facebook technologies about your use of our website is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA.If the data transfer to the USA falls under our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in Facebook's privacy notices.
FACEBOOK ANALYTICS
As part of Facebook Analytics, statistics about visitor activities on our website are created from the data collected about your use of our website with the Facebook Pixel. The data processing is based on an agreement for order processing by Facebook. Your analysis serves the optimal presentation and marketing of our website.
FACEBOOK ADS
We advertise for this website on Facebook as well as on other platforms via Facebook Ads. We determine the parameters of the respective advertising campaign.Facebook is responsible for the precise implementation, especially the decision on the placement of ads for individual users. Unless otherwise specified for the individual technologies, data processing is based on an agreement between jointly responsible parties according to Art. 26 DSGVO. The joint responsibility is limited to the collection of data and its transmission to Facebook Ireland. The subsequent data processing by Facebook Ireland is not covered by this.
Based on the statistics created via Facebook Pixel about visitor activities on our website, we operate group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group. As part of the extended data comparison (see above) taking place to determine the respective target group.) Facebook acts as our data processor.
Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.
Through Facebook Pixel Conversions, we measure your subsequent usage behavior for web analysis and event tracking when you have reached our website via a Facebook Ads advertisement. The data processing is based on an agreement for order processing by Facebook.
7.3 OTHER PROVIDERS OF WEB ANALYSIS AND ONLINE MARKETING SERVICES
USE OF PINTEREST TAG FOR WEB ANALYSIS AND ADVERTISING PURPOSES
For web analysis and advertising purposes on Pinterest and on third-party websites, when you visit our website, technologies from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest") automatically enable interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, and information about your use of our website based on events we specify, such as visiting a website or signing up for a newsletter) and using a pseudonymous CookieID and based on the pages you have visited. From the collected data, usage profiles are created using pseudonyms.Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activities and to provide other services related to website usage. We have no influence on the data processing by Pinterest and only receive statistics created on the basis of Pinterest Tag. This allows us to measure your subsequent usage behavior for website analysis and event tracking when you have reached our website via a Pinterest advertisement. The information automatically collected by Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision by the European Commission for the USA.Our cooperation is based on standard data protection clauses of the European Commission. The data processing is based on an agreement between jointly responsible parties according to Art. 26 GDPR.
8. JUDGE.ME CUSTOMER REVIEWS RATING APP
We use an application from Judge.me Ltd (located at C/O Buckworths 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB) for our shop, with which customers have the opportunity to rate products. Our products can be rated after a purchase. These reviews are then displayed with the respective product in our online shop. Reviews can only be submitted by customers who have made a purchase from us and only for the products they have actually bought. This process is ensured by the application Judge.me that we use.After your order, we would like to ask you to rate and comment on your purchase with us. For this purpose, you will be contacted by us via email. The following information may be processed and transmitted to Judge.me: order details (e.g. order ID, estimated delivery date, SKU of ordered products) as well as your email address.
Your data may be transferred to the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer takes place on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://judge.me/privacy and https://judge.me/compliance.Die Processing is based on Art. 6 para.1 lit. a DSGVO with your consent, provided you have expressly agreed to the transfer of your data and the receipt of the review request.You can revoke your consent at any time with effect for the future, without affecting the legality of the processing carried out on the basis of the consent until the revocation.
The processing without explicit consent is based on Art. 6 para.1 lit. f GDPR from the legitimate interest in truthful, verified reviews of our services within the scope of direct advertising. For this purpose, we send an electronic request for a review of our own goods or services that you have already purchased from us. The dispatch is sent to the email address that we received from you during the sale of a product or service. The dispatch of the review request is subject to the condition that you have not objected to this use of your email address.
The objection is possible at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided in the review request.
9. INTEGRATION OF THE TRUSTED SHOPS TRUSTBADGE
In order to display our Trusted Shops seal of approval and any reviews collected, as well as to offer Trusted Shops products to buyers after an order, the Trusted Shops Trustbadge is integrated on this website.
This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an optimal marketing by enabling a secure purchase in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.The Trustbadge is provided as part of order processing by a CDN provider (Content Delivery Network). Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is ensured. You can find more information about the data protection of Trusted Shops GmbH here.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. Individual access data is stored in a security database for the analysis of security anomalies. The log files are automatically deleted no later than 90 days after creation.
Additional personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order, or if you have already registered for use. The contractual agreement made between you and Trusted Shops applies. For this, personal data is automatically collected from the order data. Whether you as a buyer are already registered for product use is automatically checked based on a neutral parameter, the hashed email address using a cryptographic one-way function. The email address is converted into this hash value, which cannot be decrypted by Trusted Shops, before transmission. After checking for a match, the parameter is automatically deleted.
This is necessary for the fulfillment of our and Trusted Shops' predominant legitimate interests in providing buyer protection and transactional evaluation services linked to the specific order in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. Further details, including on how to object, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.
10. SOCIAL MEDIA
10.1 SOCIAL PLUGINS FROM FACEBOOK, INSTAGRAM, PINTEREST
Our website uses social buttons from social networks. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when our website is accessed.When you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There, you can, for example, press the Like or Share button.
10.2 OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM, PINTEREST
As far as you have given your consent according to Art. 6 para. 1 sentence 1 lit. a DSGVO to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose.The detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and settings for the protection of your privacy, can be found in the privacy notices of the providers linked below. If you still need help with this, you can contact us.
Facebook is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA.Our cooperation is based on standard data protection clauses of the European Commission. The data processing in the context of visiting a Facebook fan page is based on an agreement between jointly responsible parties according to Art. 26 DSGVO. Further information (information on Insights data) can be found here.
Instagram is a service of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.The data processing in the context of visiting an Instagram fan page is based on an agreement between jointly responsible parties according to Art. 26 GDPR. Further information (information on Insights data) can be found here.
Pinterest is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.
11.CONTACT OPTIONS AND YOUR RIGHTS
As a data subject, you have the following rights:
* according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
* according to Art. 16 GDPR, the right to demand immediate correction of incorrect or completion of your personal data stored with us;
* according to Art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing is required * for the exercise of the right to freedom of expression and information;
* to fulfill a legal obligation;
* for reasons of public interest or
* to assert, exercise or defend legal claims;
* according to Art.Under Article 18 of the GDPR, you have the right to request the restriction of the processing of your personal data, as long as * the accuracy of the data is disputed by you;
* the processing is unlawful, but you refuse its deletion;
* we no longer need the data, but you need it for the assertion, exercise or defense of legal claims or
* you have lodged an objection to the processing in accordance with Art. 21 GDPR;
* in accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request its transmission to another controller;
* in accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority.As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of granted consents or objection to a specific data use, please contact us directly via the contact details in our imprint.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests that are predominant in the context of a balance of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above.If the processing is for other purposes, you have a right to object only if there are reasons arising from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defense of legal claims.
This does not apply if the processing is for direct marketing purposes. In that case, we will not continue to process your personal data for this purpose.
